Your privacy matters to us. We are committed to protecting your personal data.

  • Data encryption in transit and at rest
  • We never sell your personal data
  • Right to erasure upon request
  • GDPR & data protection compliant

Privacy Policy

Last updated: July 20, 2026  ·  Back to Login

1. Introduction

Spectlance Bulk SMS ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard the personal information you provide when using our platform at https://sms.spectlance.com.

2. Information We Collect

We may collect and process the following data:

  • Account information: name, company name, email address, phone number, and password (stored hashed).
  • Billing information: payment method details processed through our payment partners (Stripe, PayPal, PesaPal, M-Pesa).
  • Usage data: SMS messages sent, delivery reports, login timestamps, IP addresses, and browser type.
  • Contact lists: phone numbers and associated fields you upload for sending messages.
  • Support data: correspondence submitted through our support ticketing system.

3. How We Use Your Information

  • To provide, operate, and improve the Spectlance Bulk SMS platform.
  • To process transactions and send billing-related communications.
  • To send service notifications, low-credit alerts, and system updates.
  • To respond to support requests and troubleshoot issues.
  • To comply with legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only with:

  • SMS gateway providers (to deliver your messages to recipients).
  • Payment processors to handle transactions securely.
  • Legal authorities where required by applicable law.

5. Data Retention

We retain your account data for as long as your account remains active, or as required to fulfil our legal obligations. SMS message logs are retained for a rolling 12-month period. You may request deletion of your data at any time.

6. Security

We implement industry-standard security measures including TLS encryption, hashed password storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use strictly necessary session cookies to maintain your authenticated session. We do not use tracking or advertising cookies.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Object to certain processing activities.
  • Data portability.

To exercise any of these rights, contact us at contact@spetclance.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of the platform after changes constitutes acceptance of the revised policy.

10. Contact

For privacy-related enquiries please contact:
Spectlance Bulk SMS
Email: contact@spetclance.com

Login Register Terms & Conditions